PRIVACY POLICY
“SECURING YOUR DATA”

Information in compliance with personal data protection legislation

In Spain and the rest of Europe, there are data protection regulations in place designed to protect your personal data that, as a company, we need to be compliant with.
That is why it’s important for us that you clearly understand what we do with the data we request.
We will be transparent and ensure you have control over your data, using plain language and clear options that will allow you to decide what we are allowed to do with your personal data.
If anything is unclear after reading this information, please do not hesitate to contact us.
Thank you for your cooperation.

Who are we?

  • Company name: Tierratech S.L

  • Our tax identification code/tax ID: B39502976

  • Our primary activity: COMERCIALIZACIÓN Y FABRICACIÓN DE EQUIPOS DE LIMPIEZA POR ULTRASONIDOS

  • Our address: Parque empresarial Morero Parcela 2-11 Nave 4 C.P. 39480 El Astillero (Cantabria)

  • Our telephone number: 942 269 543

  • Our email address: isabel.alvarez@tierratech.com

  • Our website: https://www.tierratech.com/ES/home

  • For your peace of mind and security, we are inscribed in the following Spanish Public Registry/Commercial and Trade Registry:

We are available should you need us. Please do not hesitate to contact us.

Why do we use your data?

Generally, your personal data will be used to maintain a relationship with us in order to deliver our services to you.
Your data may also be used for other purposes, such as sending you marketing communications or promoting our services.

Why do we need to use your data?

Your personal data is required for us to maintain a relationship with us in order to deliver our services to you. We will provide a series of tick-boxes that will allow you to make a clear and simple decision on how you want us to use your data.

With whom will we share the data you provide us?

Generally, only our staff members who have been fully authorised may access the data that you have provided.
Equally, we may pass your personal data on to other entities where this is required in order to provide our services to you. For instance, we will need to share your data with our bank if you pay for our services by credit card or bank transfer.
We will also need to pass your data on to public or private entities when we are obliged to do so by law. For example, Spanish tax law requires us to provide the tax authorities with information on financial transactions that exceed a certain amount.
Nevertheless, if we otherwise need to disclose your personal data to other entities, we will ask your permission beforehand, providing you with clear options that will allow you to make a decision.

How do we protect your data?

We protect your data using effective security measures in proportion to the risks involved in using your data.
We have adopted a Data Protection Policy, and we carry out checks and annual audits to verify that your personal data is secure at all times.

Will we transmit your data to other countries?

Many countries across the world offer secure protection for your data, while others not so much. The European Union, for example, is a secure environment for your data. Our policy is not to send your personal data to any country that does not offer secure protection for your data.
In the event that we need to send your data to a country that is not as secure as Spain, in order to deliver our services to you, we will always ask your permission beforehand and apply effective security measures to reduce the risk of sending your personal data to another country.

How long do we retain your data for?

We will store your data for the duration of our customer relationship, in compliance with the legislation. Once the statutory retention period has lapsed, we will then destroy your data in a secure and environmentally-friendly manner.

What are your rights when it comes to data protection?

You may contact us at any time to find out what personal data we hold about you, to have it rectified where it is incorrect and to have it erased once our customer relationship comes to an end, provided that it is lawful to do so.
You are also entitled to have your data transferred to other entities in certain situations, under your right to data portability.
If you wish to exercise any of these rights, please send us a written request, accompanied by a copy of your ID, so that we can confirm your identity.
We have specific forms that you can use to exercise these rights, which we would be happy to help you fill in.
For more information about your data protection rights, please visit the Spanish Data Protection Agency website at www.agpd.es.

Can you withdraw your consent if you change your mind later?

Yes, you can withdraw your consent at any time if you change your mind about how your data may be used.
For example, if you were previously interested in receiving marketing communications about our products or services, but you no longer wish to receive these, you can let us know by using the consent withdrawal form available from us.

How can you submit a complaint if you feel your rights have not been honoured?

If you are not satisfied with how we have handled your request, you may submit a complaint to the Spanish Data Protection Agency, the Agencia Española de Protección de Datos. The agency can be contacted as follows:

  • Website: www.agpd.es
  • Address:
    Agencia Española de Protección de Datos
    C/ Jorge Juan, 6
    28001 Madrid
    Spain
  • Telephone:
    +34 901 100 099
    +34 91 266 35 17

You can submit a complaint to the Spanish Data Protection Agency free of charge and you do not need the assistance of a solicitor or lawyer.

Do we build profiles about you?

Our policy is not to build any profiles about the users of our services.
However, there may be situations when we need to develop information profiles about you in order to provide a service, commercial or otherwise. An example would be where we use your purchase or service history to offer products or services tailored to your tastes or needs.
In such cases, we will apply effective security measures to protect your data at all times against unauthorised persons intending to use it for their own benefit.

Do you use your data for other purposes?

Our policy is not to use your data for any purposes other than those that we have explained. However, if we need to use your data for another purpose, we will always ask your permission beforehand, providing you with clear options that will allow you to make a decision.

PRIVACY POLICY

The Privacy Policy presented below seeks to inform users of the www.tierratech.com website about the processing and protection of users’ personal data, which may be collected by browsing or requesting information through the website.

Tierratech S.L guarantees compliance with the provisions of Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights and in the General Data Protection Regulation (EU) 2016/679.

 

RESPONSIBLE FOR TREATMENT

Social name: Tierratech S.L

– Morero Parcela Business Park 2-11 Ship 4 Shipyard 39480 Cantabria

– B39502976

Tierratech S.L requests your authorization to use your data, so the customer/user is informed of the incorporation of their data into the automated files of Tierratech S.L. The user may contact the Data Protection Officer to resolve their doubts regarding the processing of their personal data to the aforementioned address.

 

SCOPE OF APPLICATION

Our Privacy Policy is intended to inform all users of the website www.tierratech.com,regardless of when or from where they access it.

The legal basis for the processing of users’ personal data is consent. To contact Tierratech S.L, the user must accept this PrivacyPolicy. The user may withdraw his/her consent at any time, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

 

COLLECTION, PURPOSE AND PROCESSING OF DATA

Tierratech S.L requests your authorization to use your data, so the customer/user is informed of the incorporation of their data into the automated files of Tierratech S.L in the terms established by law.

Tierratech S.L informs that it may process users’ personal data for the following purposes:

– Manage the website and ensure the security of users and company, as well as facilitate navigation.

– Check the veracity of the information.

– Manage doubts, questions, and requests for user/customer information.

– The provision of services.

– Generating a contact book owned by Tierratech S.L

 

Tierratech S.L informs that it will carry out an automated processing of the data, which will be incorporated in the Activity Log, to which the company has access because of its navigation through the web pages owned by Tierratech S.L by a query, request for information of any service or product or any transaction or operation carried out, for the purposes of marketing our services.

By this clause, and in accordance with the provisions of Law 34/2002, of July 11, the client/user gives his full consent to Tierratech S.L, so that he can send to the client commercial, advertising, and promotional communications by email, fax or other equivalent means of communication, so that the inherent data will be used to make such communications.

Likewise, Tierratech S.L undertakes to clearly identify its commercial communications.

 

CATEGORY OF PERSONAL DATA

Based on the purposes described above, Tierratech S.L processes the following categories of data:

– Identification data.

– Social circumstances.

– Data relating to the field of work.

 

DATA CONSERVATION AND SECURITY

Tierratech S.L will keep the personal data for the period of time necessary to fulfill the purposes for which they were collected, provided that the deletion of the same is not requested and, in any case, during the legally established periods.

We inform you that the files of Tierratech S.L where all your data are stored comply with all the security measures that guarantee the permanent confidentiality, integrity and availability of the systems and services of processing the use of your data, so we guarantee the absolute security of the information you provide us.

The customer/user guarantees the veracity of the data provided, and Tierratech S.L. reserves the right to exclude them if they find their falsehood.

 

DATA COMMUNICATION

The client/user accepts that their data may be transferred, exclusively for the purposes referred to in the previous paragraph, to companies with participation of Tierratech S.L or to other companies  which Tierratech S.L  has entered into collaboration agreements.

Likes, the client/user accepts that Tierratech S.L or its affiliated companies, in which it has a stake, send it information about any good or service they market.  

Finally, you agree that they may be provided to the relevant authorities upon request.

USER RIGHTS

Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights and the General Data Protection Regulation collect several rights in favor of the holders of personal data. All rights mentioned below may be exercised, at any time and free of charge:

– Right to revoke the consents given for the processing of your personal data at any time.

– Right of deletion (“the right to be forgotten”).

– Right of opposition.

– Right of access.

– Right of rectification.

– Right of portability.

– Right to Limit Processing.

We inform you that you can revoke your consent in each commercial or advertising communication that is sent to you and at any time, by notifying this company by email to info@tierratech.com. The exercise of these rights may be done by the user himself or through legal or voluntary representative. In such a case, the documentation proving such representation must be provided.

Tierratech S.L informs the right of users to file a complaint with the Spanish Data Protection Agency, through the website  www.aepd.es.

 

CHANGES TO THE PRIVACY POLICY

Tierratech S.L reserves the right to modify this Privacy Policy at any time. In case of modification, the changes made regarding the current privacy policy will be announced on the website. The user must read the modifications before continuing to use the website.

 

COOKIES POLICY

This website uses its own and third-party cookies to offer you a better experience and service. By browsing or using our services, you agree to our use of them. You can change your cookie settings at any time.

The use of cookies implies a collection of data automatically that we use to recognize recurring users to personalize future visits. All data collected is subject to the Privacy Policy and Cookies Policy.

WHAT IS A COOKIE?

Cookies are small files, which store information relevant to Tierratech S.L.  and in turn necessary for the proper functioning of our website.

We also use cookies from Google Analytics, a service provided by the company Google that offers us the possibility to improve our business activity by analyzing the navigation of users.

HOW TO DISABLE COOKIES?

Check the available options from your different vendors. These usually appear in:

a) Internet Options > Privacy > Settings.

b) If you use Firefox, in the Tools > Options > Privacy > Cookies menu option

c) If you are using Chrome, in the Options > Advanced > Privacy section.

d) If you use Opera, in the Security and Privacy option, you can configure your browser.

 

LEGAL: Industrial and intellectual property

The user expressly acknowledges and accepts the ownership of Tierratech S.L  over the intellectual and industrial property rights of the website and the elements that make up it.


By way of example, that ownership covers: the page itself, screens, the information and materials included in it, the structure, selection, sorting and presentation of its contents, computer programs, messages, graphics, drawings, sound and/or image files, photographs, recordings, computer programs (‘Software’), databases, technology, computer equipment, know-how, trademarks, distinctive signs, logos, domain names and, in general, any kind of creation or material accessible through the website.


The user also acknowledges and accepts the existence of industrial and intellectual property rights of third parties over some of the aforementioned elements, which he also undertakes to respect.

The only use of the website, its contents, and services that Tierratech S.L authorizes is the personnel of each of the users, without being allowed to carry out, where directly or indirectly, a commercial exploitation of the services or the materials, elements and information obtained through them. Consequently, the user can only download the contents, copy or print any page of this website for private use and provided that, with it does not infringe the copyright or any other right of Tierratech S.L. This authorization of purely private copying does not imply the granting of any license or right of exploitation in favor of the user.


Unless expressly authorized by Tierratech S.L, or, where applicable, third party owners, the user may not reproduce, transform, modify, disassemble, reverse engineer, distribute, rent, loan, display, transmit, retransmit, digitize, translate, adapt, make available or allow access to the public through any form of public communication of any of the elements referred to in the preceding paragraphs.

Información en cumplimiento de la normativa de protección de datos personales

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